Support Chops What happens if we uninstall?
When you remove Dispute from Slack, we delete your data in two steps.
Right away
Your Slack and Zendesk connection tokens are deleted, so Dispute can no longer reach your Slack or Zendesk.
After 30 days
Everything else is deleted: your settings, your team list, dispute records and messages sent from the Help tab.
Changed your mind? Reinstall within 30 days and Dispute picks up where it left off, with your settings and disputes as they were.
Your decisions stay in Zendesk
Every decision is already on its ticket as a tag and internal note, with the reason, the agent's explanation and the reviewer's comment. Uninstalling doesn't touch those, so your records and reporting stay as they are.
To have your data deleted sooner, email hello@supportchops.com.