The Home tab is blank, out of date, or says I'm not set up

Slack sometimes keeps showing an old Home tab, especially right after Dispute is installed or updated.

Try these in order

Quit and reopen Slack (Cmd+Q on Mac, then open it again). A refresh (Cmd+R) isn't always enough.
Check which account you're signed in to. If you use more than one Slack account, Dispute only recognizes the one whose email matches Zendesk. Click your profile picture in Slack to see which email you're using.
Still says you're not set up? Dispute only knows people who are Zendesk agents, reviewers or admins in it, matched by email. Ask your admin to check that your Slack email matches your Zendesk email.

💡Even if you're not set up, you can use the ❓ Help tab to ask us.